ShipTection
Shipping protection for Shopify merchants, built from an empty repo to a multi-platform product.
- Role
- Co-founder, architect and lead engineer; now Chief Product Officer at RevUp Technology
- When
- 2020 – present
- Status
- In production · shiptection.com
The problem
Lost, damaged and stolen packages cost Shopify merchants refunds, reshipments and support time. ShipTection lets shoppers add shipping protection at checkout, so merchants recover that lost revenue and field fewer support tickets.
It started in 2020 as a three-person startup with no code. In 2023 it merged into RevUp Technology, where I became Chief Product Officer.
What I built
The core platform
I chose the stack (React, Node.js, MongoDB, NestJS), designed the system architecture and built every layer of the application, from the Shopify app to the backend and data model.
Production infrastructure on AWS
Deployment pipelines, server configuration and production environments for a growing SaaS, plus a set of AWS Lambda functions.
A product family, not one app
Around the Shopify app grew a BigCommerce app (Next.js), a returns and exchanges platform, a Zendesk support app, a Chrome extension and internal admin tooling.
React to Angular modernization
Led the migration of the merchant-facing app from React to Angular to cut technical debt and keep the codebase maintainable as the team grew.
Outcome
- Scaled from a three-person startup through a merger with RevUp Technology in 2023.